INTRODUCTORY 3-MONTH ONLY PLANS
All of our 3-month introductory plans carry an unconditional 7-Day Money Back Guarantee. So try us out – if we’re not your style, let us know within 7 days of activation for a full refund (minus S&H). Please allow 15 business days to process your return. Full details can be viewed in our official Terms and Conditions.
NOT WORKING OUT? NO HARD FEELINGS.
Complete the form below and our Customer Care team will process your refund. Remember, you must submit within 7 days of activation to qualify. Only available to new customers.
TRYING TO RETURN YOUR PHONE?
Please visit our partners at Vertex Wireless for more information on our phone return policy. The full policy can be viewed here: www.vertexwiress.com/ns-returnpolicy
You may request a refund and cancel your new Mint SIM service activation for any reason within seven (7) calendar days of activation, and we will refund the full purchase price and any associated taxes and fees, as long as you: (i) have purchased a 3-month introductory Mint SIM plan on Mintsim.com or directly from Mint SIM; and (ii) complete our refund request form located at www.mintsim.com/return-policy (collectively, the “7-Day Money Back Guarantee” or “7-Day Risk-Free Trial”). You are not required to physically return the SIM Kit in order to cancel your new service activation. Refunds will be processed within fifteen (15) business days after you contact us.