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What is Mint SIM’s return policy?

Our 3-month introductory plans feature a 7-Day Money Back Guarantee for all purchases made directly from Mint SIM. Cancel your service for any reason within 7-days of activation and we will refund you the full purchase price and any associated taxes and fees. Shipping is not refundable.

Mint SIM will honor returns for unused SIM cards within 10 days of purchase. It must be returned in its original unopened packaging and the SIM card must not be activated (condition counts—we aren’t called Mint for nothing). The 6- and 12-month SIM purchases are not eligible for refunds after activation and must be returned within 10 days as described above for a refund to be processed.

For our phone return policy, please contact returns@mintsim.com.