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How To Port Your Number

STEP 1. PURCHASE A MINT SIM

In order to transfer your number to Mint, you need a Mint SIM. Duh.
Visit our PLANS PAGE to find the perfect plan – starting at just $11.67/mo!

STEP 2. GATHER INFORMATION FROM YOUR CURRENT CARRIER

While your Mint SIM is in transit, gather the following information from your current carrier:
Name, address, and account number on your phone bill
Port out PIN/password if you plan to keep your current number*
*Don't cancel your existing service just yet, your old account must be active at the start of the port

STEP 3. BEGIN ACTIVATING YOUR MINT SIM

Once your Mint SIM has arrived, go to our ACTIVATION PAGE to start activating.

STEP 4. Choose “Port my number”

After you enter the activation code, select "Port My Number". You will then be asked to enter the information from Step 2.

Phone number transfer can take up to 24 hours to complete, but most ported numbers are fully activated within 8 hours. Check back periodically for an updated status. You will receive a text message notification once your number is active on Mint SIM's network.

STEP 5. ENJOY

Once you receive a text message notification alerting you that your number has ported, you're ready to begin using your new Mint SIM!

Welcome to the family!

If you cannot resolve your number transfer request within 24 hours, or your previous carrier stops working and your Mint service does not activate, please contact customer service at 844-646-8746.

View our instructional videos